"All work is a process." - Dr. W. Edwards Deming

FRS Consultants helps organizations streamline operations to increase business productivity.

To implement process improvement, FRS Consultants will first look at the present process. We identify system interruptions, activity problems, performance and productivity issues, and customer service requirements. Process Improvement strategies can be applied to both an office and manufacturing environments.

Answer the following questions:

• Do you know how to Map a Process?
• Do you have non-value operations in the process?
• Do you have "Bottlenecks" in the process?
• Do you have control of the front / back office operations?
• Do you have OT expenses?
• How about absenteeism? What is your goal?
• Do you experience pitfalls that hinder operations?
• Are the customers dissatisfied with the quality and services provided?
• Are you experiencing high operating costs?
• Do you perform rework operations in the process?
• Are you using SPC in your processes?

How many questions did you answer?

Peter Drucker said: "There is nothing so useless as doing efficiently that which should not be done at all."

FRS Consultants will do

FRS Consultants provide clients the means, measurements, and motivators to exceed performance objectives and accelerate return on investments from labor and capital.

In manufacturing, productivity for performance we may use CFM productivity methods for engaging employees to dramatically increase productivity through an unrelenting focus on customer value.

In business operations, productivity for performance we may use flow charting to measure non-value activities in the process.

FRS Consultants are practitioners of various business disciplines and we work closely with the client's teams, to develop and implement changes for productivity improvements.

FRS Consultants work with accounting to develop key performance objectives This information tracks the progress of the changes being installed. NOTE: We can not control it, if we can not measure it.

"If you don't keep score, you're just practicing."

A More Efficient Process Result In:

• Improved Throughput
• Increased Productivity
• Decreased Operating Expenses
• Increased Market Share (Growth)
• Increased Profit Share

• Budget Planning
• Business Planning
• Change Management
• Development for Business Success
• Organizational Development
• Profit Improvement
• Process Improvement
• Strategic Planning
• Strategy Evaluation Template
• Training & Development